Last updated January 30, 2023
Thank you for your purchase. We hope you are happy with your purchase.
However in case you are not happy with purchase, please see below for more information on our return, refund and exchange policy.
RETURNS
All returns request must be reported within Seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please click on Request Return (available under My Accounts->Order section explaining the reason of return request along with Unpacking Video (clearly showing shipping label, uninterrupted unpacking, the products received in shipment). After approval of return request, place the item securely in its original packaging and all product tags. Return Pickup will happen from your address.
Replacement / Refund
After receiving your return and inspecting the condition of your item, we will process your exchange / refund. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your exchange / refund has been processed.
EXCEPTIONS
There are no exceptions to this.
Please Note
● Unpacking Video is a must for replacement.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
hello@medimartus.com or +91-7017842248, 9411195866